Top Questions to Ask Before Ordering Custom Jewelry

Top Questions to Ask Before Ordering Custom Jewelry

Because getting it right starts with asking the right things.

Ordering custom jewelry is an incredibly personal journey. Whether you're dreaming up your engagement ring, repurposing an heirloom, or marking a life milestone, a custom piece should reflect you—your story, your values, your style.

At She Adorns, we specialize in custom jewelry in Bangkok, helping clients all over the world turn ideas into tangible beauty. But before we get started, there’s one thing we always tell our clients:

The best custom pieces begin with great questions.

Here’s a list of the top questions to ask before ordering custom jewelry—so you feel confident, clear, and creatively excited about what’s to come.

1. What’s the occasion or the meaning behind the piece?

Are you celebrating a proposal, a divorce, a promotion, or simply yourself? Knowing the “why” behind the piece helps us craft jewelry that speaks to that moment—whether it’s classic and elegant or bold and liberating.

Pro tip: Share personal stories or emotions with your designer. The deeper we understand the purpose, the more meaningful your piece will be.

2. Do I want to start from scratch or repurpose something old?

Custom doesn’t always mean “brand new.” At She Adorns, we love redesigning:

Not only does this make your jewelry more sustainable, but it also gives sentimental items a new life—one that fits your current chapter.

See our Jewelry Repairs and Redesign Services

3. What’s my budget and how flexible is it?

Talking money upfront isn’t awkward—it’s smart. A clear budget helps your designer recommend the best:

  • Metals (platinum, gold, silver)
  • Stones (natural, lab-grown, or alternatives)
  • Design complexity (hand engraving, mixed materials, etc.)

We work with all types of budgets, and we’ll always give you options without compromising on craftsmanship or emotional impact.

4. Do I have inspiration or reference images?

Inspiration doesn’t mean copying someone else’s ring—it’s a way to show your taste. Save images from Pinterest, Instagram, or even jewelry you already own. Think about:

  • Metal tone
  • Stone shapes
  • Band width
  • Overall vibe (minimalist, vintage, edgy, boho)

We’ll take your ideas and turn them into something original, personal, and distinctly yours.

5. What metal and stone are right for my lifestyle?

If you’re super active, work with your hands, or want low-maintenance sparkle, you’ll need durable choices. That’s why we always ask:

  • Do you wear jewelry every day or just on occasions?
  • Are you allergic to certain metals?
  • Do you prefer natural or lab-grown stones?

We’ll help you choose options that match your lifestyle—without sacrificing beauty.

Curious about lab-grown vs natural diamonds? Read our blog on the difference.

6. What size and fit do I need?

For rings, sizing is crucial—and it can be tricky. If it’s a surprise gift, we can offer creative solutions for guessing sizes. For bracelets and necklaces, we also talk about:

  • Chain lengths
  • Adjustable features
  • Clasp types

The right fit makes custom jewelry feel just right, not just look good.

7. What’s the timeline?

On average, our custom jewelry process in Bangkok takes 4–6 weeks from consultation to completion. But if you have a specific date in mind (wedding, anniversary, etc.), let us know early so we can plan ahead.

Rush orders may be possible—but quality always comes first.

8. Will I be involved in the design process?

At She Adorns, absolutely yes.

We believe in collaboration. You’ll get:

  • Moodboards
  • Sketches or 3D renderings
  • Material options
  • Progress updates

We don’t just design for you—we design with you.

9. Is this custom piece insured or protected?

Your custom jewelry is a valuable investment, and we encourage you to insure it. We also guide you through:

Your piece should last a lifetime—and we’ll help you protect it.

10. What happens if I change my mind?

Custom jewelry is deeply personal, which means sometimes ideas shift. We build in check-in points throughout the process so you feel confident with every decision.

Our goal isn’t just to make something beautiful—it’s to make something right.

Bonus: Ask Yourself, “How do I want to feel when I wear this?”

This is the magic question. Beyond the diamonds and gold, ask yourself:

  • Do I want to feel powerful?
  • Do I want to feel soft and feminine?
  • Do I want to remember a moment or a person?

The answer becomes your north star. We’ll design from that feeling.

Ready to Start Your Custom Journey?

Ordering custom jewelry isn’t intimidating when you have the right guide. At She Adorns, our Bangkok-based team blends heart, skill, and storytelling to make jewelry that’s personal, powerful, and unforgettable.

Let’s turn your ideas into heirlooms.

👉 Start Your Custom Jewelry Consultation

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